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@@ -2208,7 +2208,7 @@ a system, analyzing the data to derive meaningful information, and
displaying the data to the users. In simple terms, you measure various
metrics regularly to understand the state of the system, including but
not limited to, user requests, latency, and error rate. <em>What gets
measured, gets fixed</em>---if you can measure something, you can reason
measured, gets fixed</em>&mdash;if you can measure something, you can reason
about it, understand it, discuss it, and act upon it with confidence.</p>
<h2 id="four-golden-signals-of-monitoring">Four golden signals of monitoring</h2>
<p>When setting up monitoring for a system, you need to decide what to
@@ -2237,7 +2237,7 @@ if you can measure only four metrics of your service, focus on these
four. Let's look at each of the four golden signals.</p>
<ul>
<li>
<p><strong>Traffic</strong> -- <em>Traffic</em> gives a better understanding of the service
<p><strong>Traffic</strong>&mdash;<em>Traffic</em> gives a better understanding of the service
demand. Often referred to as <em>service QPS</em> (queries per second),
traffic is a measure of requests served by the service. This
signal helps you to decide when a service needs to be scaled up to
@@ -2245,7 +2245,7 @@ four. Let's look at each of the four golden signals.</p>
cost-effective.</p>
</li>
<li>
<p><strong>Latency</strong> -- <em>Latency</em> is the measure of time taken by the service
<p><strong>Latency</strong>&mdash;<em>Latency</em> is the measure of time taken by the service
to process the incoming request and send the response. Measuring
service latency helps in the early detection of slow degradation
of the service. Distinguishing between the latency of successful
@@ -2258,7 +2258,7 @@ four. Let's look at each of the four golden signals.</p>
overall latency might result in misleading calculations.</p>
</li>
<li>
<p><strong>Error (rate)</strong> -- <em>Error</em> is the measure of failed client
<p><strong>Error (rate)</strong>&mdash;<em>Error</em> is the measure of failed client
requests. These failures can be easily identified based on the
response codes (<a href="https://developer.mozilla.org/en-US/docs/Web/HTTP/Status#server_error_responses">HTTP 5XX
error</a>).
@@ -2274,7 +2274,7 @@ four. Let's look at each of the four golden signals.</p>
in place to capture errors in addition to the response codes.</p>
</li>
<li>
<p><strong>Saturation</strong> -- <em>Saturation</em> is a measure of the resource
<p><strong>Saturation</strong>&mdash;<em>Saturation</em> is a measure of the resource
utilization by a service. This signal tells you the state of
service resources and how full they are. These resources include
memory, compute, network I/O, and so on. Service performance
@@ -2306,19 +2306,19 @@ can build intelligent applications to address specific needs. Some of
the key use cases follow:</p>
<ul>
<li>
<p><strong>Reduction in time to resolve issues</strong> -- With a good monitoring
<p><strong>Reduction in time to resolve issues</strong>&mdash;With a good monitoring
infrastructure in place, you can identify issues quickly and
resolve them, which reduces the impact caused by the issues.</p>
</li>
<li>
<p><strong>Business decisions</strong> -- Data collected over a period of time can
<p><strong>Business decisions</strong>&mdash;Data collected over a period of time can
help you make business decisions such as determining the product
release cycle, which features to invest in, and geographical areas
to focus on. Decisions based on long-term data can improve the
overall product experience.</p>
</li>
<li>
<p><strong>Resource planning</strong> -- By analyzing historical data, you can
<p><strong>Resource planning</strong>&mdash;By analyzing historical data, you can
forecast service compute-resource demands, and you can properly
allocate resources. This allows financially effective decisions,
with no compromise in end-user experience.</p>
@@ -2328,44 +2328,44 @@ the key use cases follow:</p>
terminologies.</p>
<ul>
<li>
<p><strong>Metric</strong> -- A metric is a quantitative measure of a particular
system attribute---for example, memory or CPU</p>
<p><strong>Metric</strong>&mdash;A metric is a quantitative measure of a particular
system attribute&mdash;for example, memory or CPU</p>
</li>
<li>
<p><strong>Node or host</strong> -- A physical server, virtual machine, or container
<p><strong>Node or host</strong>&mdash;A physical server, virtual machine, or container
where an application is running</p>
</li>
<li>
<p><strong>QPS</strong> -- <em>Queries Per Second</em>, a measure of traffic served by the
<p><strong>QPS</strong>&mdash;<em>Queries Per Second</em>, a measure of traffic served by the
service per second</p>
</li>
<li>
<p><strong>Latency</strong> -- The time interval between user action and the
response from the server---for example, time spent after sending a
<p><strong>Latency</strong>&mdash;The time interval between user action and the
response from the server&mdash;for example, time spent after sending a
query to a database before the first response bit is received</p>
</li>
<li>
<p><strong>Error</strong> <strong>rate</strong> -- Number of errors observed over a particular
<p><strong>Error</strong> <strong>rate</strong>&mdash;Number of errors observed over a particular
time period (usually a second)</p>
</li>
<li>
<p><strong>Graph</strong> -- In monitoring, a graph is a representation of one or
<p><strong>Graph</strong>&mdash;In monitoring, a graph is a representation of one or
more values of metrics collected over time</p>
</li>
<li>
<p><strong>Dashboard</strong> -- A dashboard is a collection of graphs that provide
<p><strong>Dashboard</strong>&mdash;A dashboard is a collection of graphs that provide
an overview of system health</p>
</li>
<li>
<p><strong>Incident</strong> -- An incident is an event that disrupts the normal
<p><strong>Incident</strong>&mdash;An incident is an event that disrupts the normal
operations of a system</p>
</li>
<li>
<p><strong>MTTD</strong> -- <em>Mean Time To Detect</em> is the time interval between the
<p><strong>MTTD</strong>&mdash;<em>Mean Time To Detect</em> is the time interval between the
beginning of a service failure and the detection of such failure</p>
</li>
<li>
<p><strong>MTTR</strong> -- Mean Time To Resolve is the time spent to fix a service
<p><strong>MTTR</strong>&mdash;Mean Time To Resolve is the time spent to fix a service
failure and bring the service back to its normal state</p>
</li>
</ul>
@@ -2382,7 +2382,7 @@ notifying concerned parties during any abnormal behavior. Let's look at
each of these infrastructure components:</p>
<ul>
<li>
<p><strong>Host metrics agent --</strong> A <em>host metrics agent</em> is a process
<p><strong>Host metrics agent</strong>&mdash;A <em>host metrics agent</em> is a process
running on the host that collects performance statistics for host
subsystems such as memory, CPU, and network. These metrics are
regularly relayed to a metrics collector for storage and
@@ -2392,7 +2392,7 @@ each of these infrastructure components:</p>
and <a href="https://www.elastic.co/beats/metricbeat">metricbeat</a>.</p>
</li>
<li>
<p><strong>Metric aggregator --</strong> A <em>metric aggregator</em> is a process running
<p><strong>Metric aggregator</strong>&mdash;A <em>metric aggregator</em> is a process running
on the host. Applications running on the host collect service
metrics using
<a href="https://en.wikipedia.org/wiki/Instrumentation_(computer_programming)">instrumentation</a>.
@@ -2403,7 +2403,7 @@ each of these infrastructure components:</p>
<a href="https://github.com/statsd/statsd">StatsD</a>.</p>
</li>
<li>
<p><strong>Metrics collector --</strong> A <em>metrics collector</em> process collects all
<p><strong>Metrics collector</strong>&mdash;A <em>metrics collector</em> process collects all
the metrics from the metric aggregators running on multiple hosts.
The collector takes care of decoding and stores this data on the
database. Metric collection and storage might be taken care of by
@@ -2413,13 +2413,13 @@ each of these infrastructure components:</p>
daemons</a>.</p>
</li>
<li>
<p><strong>Storage --</strong> A time-series database stores all of these metrics.
<p><strong>Storage</strong>&mdash;A time-series database stores all of these metrics.
Examples are <a href="http://opentsdb.net/">OpenTSDB</a>,
<a href="https://graphite.readthedocs.io/en/stable/whisper.html">Whisper</a>,
and <a href="https://www.influxdata.com/">InfluxDB</a>.</p>
</li>
<li>
<p><strong>Metrics server --</strong> A <em>metrics server</em> can be as basic as a web
<p><strong>Metrics server</strong>&mdash;A <em>metrics server</em> can be as basic as a web
server that graphically renders metric data. In addition, the
metrics server provides aggregation functionalities and APIs for
fetching metric data programmatically. Some examples are
@@ -2427,7 +2427,7 @@ each of these infrastructure components:</p>
<a href="https://github.com/graphite-project/graphite-web">Graphite-Web</a>.</p>
</li>
<li>
<p><strong>Alert manager --</strong> The <em>alert manager</em> regularly polls metric data
<p><strong>Alert manager</strong>&mdash;The <em>alert manager</em> regularly polls metric data
available and, if there are any anomalies detected, notifies you.
Each alert has a set of rules for identifying such anomalies.
Today many metrics servers such as